SageWater - America's Repipe Specialist
"The plumbing and finish crew performed their responsibilities in the manner commensurate with the highest standards for workmanship, professionalism and courtesy."
"In the 46 years I have been in business, I have never worked with a better group."
"We decided to have your team come into our home while we were away on vacation, entrusting our home to your team. They went out of their way to ensure our house looked even better!"
"The results have been spectacular. Increased occupancy, less turnover, a more confident staff that can look a prospect in the eye and promise excellent service. What a difference."
"The work went very smoothly. [SageWater's] entire crew is very effective to a point of finishing the project ahead of schedule."
"Excellence would be the one word I would use to describe [SageWater]. We have had nothing but the best feedback from our staff and our residents."
"We received numerous comments from the community regarding [SageWater's] professionalism. They worked hard, were efficient, very pleasant, and delivered quality results."
"I believe you have accomplished a genuine miracle".
"I can't say enough about the quality of your work!"
"The board spoke very highly of the work done on this project. It was a pleasure working with you and your representatives."
"Wow. What a terrific job by Sagewater and all of your team!! The Board of Directors cannot thank you enough for the outstanding service you provided".
"In my 10 years in the property management field, I have not heard this much praise from so many residents and staff members regarding a contractor."
"The plumbing and finish crew performed their responsibilities in the manner commensurate with the highest standards for workmanship, professionalism and courtesy."
"I want to thank you for the beautiful work Plumbing Express did on our re-plumb job. Everyone that worked on our house is a master of his craft."
"Your staff fixed everything to my satisfaction quickly and efficiently; the quality of the work was excellent."
"Words cannot express how happy we are with the work performed on our home."
"I want to thank Plumbing Express for all the support and expertise in the re-plumbing of my home and completing it in a very professional manner. I would certainly recommend Plumbing Express to my friends that have polubutylene pipes."
"Not only was the work done quickly but their professionalism was outstanding. Every evening my house was cleaned and put in the best order possible. I commend you for a job well done."
"All the servicemen surpassed our expectations."
"The crew was extremely neat. Dust and grime from the construction was limited due to [the crew's] clean efficient work practices."
"As a business owner, I know that the old-fashioned way of doing business with pride is hard to find. You run a ‘good service' company. We were very impressed with the organized, efficient manner in which your company completed the work."
"[Your team] conducted themselves as true professionals and were most courteous. Their craftsmanship was flawless."
Often, in our business, we always hear the complaints but rarely get to hear the ‘Thank You's.' Again, THANK YOU and your fabulous crews!? "
"As a platinum customer, I received excellent service and reasonable prices for all of the work that was done. I cannot imagine using anyone else for any plumbing work."
"The workers were very careful with my belongings and yet were still able to complete their job in a timely fashion. I have dealt in customer service for most of my career and these men are among the best I've ever seen."
"We were met by a crew [which] was empathetic to our situation and showed a genuine interest for the integrity of our home, belongings, and out individual concerns."
"Being in the construction industry for many years, it is not often that one comes across a repair service that is prompt, courteous and more important, honest."
"Their work was organized, efficient, and neat. I was surprised and pleased to find running water to our kitchen and one bathroom after the first day. We were not inconvenienced at all."
"Everyone involved knew what they were doing, did it happily, and were clean about it."
"[You] took the time to explain my plumbing problem in layman terms. [You] were very considerate and amenable to all my questions."
"The sink is draining great and I am a very happy customer."
"Seeing the good service of the new system as well as their craftsmanship gives me great confidence that this is the end of any water distribution problem."
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"In the 46 years I have been in business, I have never worked with a better group."
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"The project has entailed about 50% plumbing and 50% diplomacy. And your folks have done both well."
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"I believe you collectively accomplished a genuine miracle."
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"I never dreamed you could do it all in 5 days while we lived in the house too"
SELECT YOUR PROPERTY TYPE
Drain Pipe Replacement
Drain and waste piping corrosion is a common occurrence for properties 25 years and older. As metal pipes age, rust forms on the inside, forming a crust of "tubercules". Tuberculation slows water flow, eroding the metal, increasing the chance of corrosion.
Bituminized fiber pipe, also known as fiber conduit or orangeburg, is thick, rolled tarpaper. Used mainly to take waste from the house to the street, it no longer conforms to modern plumbing codes. Orangeburg was installed from the 1940's to the early 1960's. It eventually falls apart at 50-60 years. Clay, also used for the exterior waste line, is one of the most ancient piping materials. Clay cracks or collapses.
The key to protecting your investment is to make sure your staff knows how to identify certain tell-tale signs of a much bigger problem. Knowing what to look for can help avoid excessive blockages, total system failure and extensive water damage. If your property is over 25 years old and you're experiencing repeated backups, we recommend a camera inspection of the lines.
Another "best practice" to follow when dealing with aged drain and waste systems is to start a simple leak and backup record. All leaks and blockages are documented, reported, and reviewed on a quarterly basis. This record will help you determine when pipe replacement makes sense. You can download a PDF of our recording sheet here:
A Turnkey Process for Occupied BuildingsEventually all drain and waste systems need to be replaced. SageWater's One Call Repipe solution is well-worth considering. We take care of everything, from planning and estimating to implementation, communications and project management. Our approach minimizes disruptions to tenants and their businesses.
SageWater's been in business since 1988. We know how to handle the many unique challenges of occupied renovations. For commercial properties, work is scheduled after-hours and weekends. For multifamily communities, the project is scheduled while the residents are at work. After the removal and replacement of the old, corroded drain and waste piping, we drywall, plaster, paint and repair, coordinating any necessary remediation efforts. Each day dust and debris are removed. All with surprisingly minimal system downtime.
The actual work is only part of the equation.Keeping your tenants informed and happy is an important part of a successful renovation. Tenants, as well as onsite management, don't like surprises. Our carefully crafted communications program includes "town hall" meetings, hosted by our team of onsite project managers. A dedicated, password-protected website keeps all parties informed about what's going on and why the project is necessary. We post communications between SageWater and building owners. All details of the improvement process—schedule, maps, notices—keep tenants informed. How long SageWater will be in their unit. What to do before we arrive. What to plan for. Timely, informative communications make the entire process run smoothly for all involved.
An internally corroded drain pipe can fail at any time without warning